Canadian flag blowing in the wind

Library Settlement Partnership (LSP)

Settlement workers can help newcomers in the Kitchener-Waterloo area with needs such as language training, career guidance and employment, housing, health care, education and more.

About LSP

The Library Settlement Partnership (LSP) program is a joint partnership between Immigration, Refugees and Citizenship Canada, the Kitchener-Waterloo Multicultural Centre and the Waterloo Public Library.

To make an appointment, you can:
Phone: 519-745-2531
Email: home@kwmulticultural.ca

Locations & Languages

Appointments are available at the Main Library, John M. Harper Branch and McCormick Branch and other locations in Waterloo Region.

The Library Settlement Partnership works to ensure you can find an appointment in a language suitable for you. When you make an appointment, LSP staff will help match you with a settlement worker that speaks your language.

Library Settlement Worker sitting at a desk at the Main Library

Library Settlement Workers

Fariba Kazemi Parsa

English, Dari, Farsi

Fariba Kazemi Parsa

Ahmed Abdelfattah

English, Arabic

Ahmed Abdelfattah

Emma Parsons

English

Emma Parsons

Loreta Sinn

English

Loreta Sinn

Library Settlement Partnership Schedule

LSP appointments are currently available at our Main Library and John M. Harper Branch. To learn more about our library locations including addresses, directions and public transportation information, click here.

  • Main Library

    MondayTuesdayWednesdayThursdayFriday
    Week 19:30am to 6:00pm
    Loreta    		9:30am to 6:00pm
    Fariba    		9:30am to 5:30pm
    Emma
    Week 29:30am to 6:00pm
    Loreta    		9:30am to 6:00pm
    Emma    		9:30am to 6:00pm
    Fariba

  • John M. Harper Branch

    MondayTuesdayWednesdayThursdayFriday
    Week 19:30am to 6:00pm
    Ahmed
    Week 29:30am to 6:00pm
    Ahmed

Other Helpful Resources

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Canadian Citizenship Study Guide

Discover Canada: The Rights and Responsibilities of Citizenship is a resource for newcomers studying for the citizenship test, covering Canada's history, government, symbols, and regions.
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Online Practice Drivers Test

Access complimentary practice tests. Questions closely resemble those found in the official G1 Test, ensuring familiarity and confidence with the MTO's scoring system.
Family sitting together smiling with the Immigration Waterloo Region logo

Immigration Waterloo Region

Discover services ready to assist you and your family as you settle in and start to navigate life in Waterloo Region
A group of people lay on the grass together with the Settlement.org logo

Settlement.org

Find information and resources such as employment, education, housing and more, for newcomers who are settling in Ontario.

A group of adults learning in a classroom with the ProjectRead logo

Project READ Literacy Network

ESL, Literacy and Skills training available in Waterloo Region.

Are you a newcomer to Canada?

Looking for more resources to help you as you settle in your new home? We’ve got programs, online learning tools and more to help you at the library.

Learn More